PowerSchool FAQ
PowerSchool FAQ
**HELPFUL HINT: USE GOOGLE CHROME OR FIREFOX WHEN COMPLETING REGISTRATION.**
Before contacting the school with questions regarding completing the online registration, please see if you can find answers at one of the following links.
- To review information regarding PowerSchool Enrollment Frequently Asked Questions visit the Family Support FAQ.
- For technical support, visit PowerSchool Community Enrollment (Registration) Family Support or click “Help” from any form page.
- You can also contact PowerSchool by phone, 866-434-6276. Press 1 and then 4 for Registration Support
Madison City School’s specific FAQ’s are listed below. Please see if one of these items will help you before calling our office.
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Please email one of the following:
- cmcquitty@madisoncity.k12.al.us
- mcox@madisoncity.k12.al.us
- dcwhite@madisoncity.k12.al.us
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It usually takes from 2 to 3 days to process and approve the application. Someone from the school will call or send an email notification when they are ready to receive the student.
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RJNS
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If the “Submit” button on the Summary page is a faded-blue instead of a bright-blue, this means that there is something on the form that is preventing you from submitting it. This could be caused by a required field that is missing information or a field with information entered in an invalid format. You will need to correct these fields before you are able to submit your form.
Follow these steps to resolve:
- Navigate to the Summary page and review your form.
- Find pages with status is colored in red.
- Navigate to the pages those errors are in and edit the fields.
Details
The summary page provides a list of pages available on the form. It also indicates any missing or incorrect information on those pages. If a page has at least one error indicated, this error must be resolved in order to submit an Enrollment form.
